We'd love to hear your feedback; good or bad. If we didn't make you feel special, we'd like to make it up to you. Please let us know what happened during your visit and we'll get in touch with you soon.
The information you provide us will be treated in the strictest confidence and may be used for improving our service delivery purposes. A copy of the completed form will be automatically sent to the email address supplied.
2. What information do we collect about you?
We collect personal information from you when you order goods or services from us using our Application/Website. We also collect information when you complete any customer survey. Application/Website usage information may also be collected using cookies (as defined below).
Café Javas will collect information that personally identifies you and/or your location, where required (this may include your name, email address, home address, telephone number, geo location, etc.), but only when you voluntarily give it to us
We collect this information exclusively to carry out the functions offered on the Application/Website and to provide you with offers and information about café Javas and other services we think you may be interested in. We might collect this personal information through: online food ordering; entry into competitions; subscribing to our newsletter; creating a user account; sending 'contact us' messages or other correspondence through the Application/Website; or through advertising, research and direct marketing. We do not collect sensitive information about you.
4. Storage and security of your personal information
Where you have chosen a password to access certain services of the Application/Website, you are responsible for keeping your password confidential. We recommend not sharing your password with anyone. Due to the nature of the internet, Café Javas does not provide any guarantee or warranty regarding the security of your personal information during transmission to us or storage by us and you acknowledge that you disclose your personal information to us at your own risk. Please contact us immediately if you become aware or have reason to believe there has been any unauthorized use of your personal information in connection with the Application/Website.
5. How will we use the information we collect from you?
You consent to Café Javas collecting and using your personal information for processing and delivering the order/s placed on the Application/Website and any other service provided through the Application/Website. In particular you expressly consent that Café Javas may disclose your personal information, including your name, email address, physical address and telephone number to riders delivering your order, either employed by café Javas or by third parties providing delivery services to Café Javas. You consent to Café Javas using your personal information for advertising and direct marketing purposes in order to inform you about the Application/Website and the goods and services it provides, or other matters that it believes will be of interest to you.
Café may disclose your personal information, and you consent to the disclosure of your personal information, to:
6. Access to your information
Café Javas will use all reasonable endeavours to keep personal information it holds accurate, complete, up-to-date, relevant and not misleading. Please contact us if you would like to access the personal information that Café Javas holds about you. We will use reasonable endeavours to provide a complete list of your personal information within a reasonable period of receipt of your request. Please email us if you would like to receive a copy of this information at firstname.lastname@example.org . Café Javas reserves the right to charge a nominal fee for the processing of this request in accordance with local legislation. You may contact us to correct any of your personal information that is inaccurate, incomplete or out-of-date, or to request that your personal information be deleted. We will use reasonable endeavours to correct or delete your personal information as requested within a reasonable period of receipt of your request. Deletion of your account with Café Javas will not automatically delete the personal information held about you.
If you would like Café Javas to delete all personal information together with the deletion of your account, please contact us at the email mentioned-above and follow the steps that will be given to you. Please note that the deletion of your personal information from our database will result in us not being able to provide you with any services. If applicable, any legal requirement on us to maintain certain records of your personal information shall prevail over any of your requests. We may require you to prove your identity before providing you with copies of your personal information.
8. Other sites and platforms
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to: email@example.com